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Frequently Asked Questions

Category

TOPPIK

WHAT ARE TOPPIK HAIR BUILDING FIBERS MADE OF?

HOW LONG WILL TOPPIK HAIR BUILDING FIBERS STAY IN PLACE?

CAN TOPPIK HAIR BUILDING FIBERS COVER GRAY ROOTS OR COLOR-TREATED ROOT RE-GROWTH?

CAN I USE TOPPIK HAIR BUILDING FIBERS WITH STYLING TOOLS AND PRODUCTS?

IF IT BEGINS TO RAIN, WILL TOPPIK HAIR BUILDING FIBERS REMAIN IN MY HAIR?

DO TOPPIK HAIR BUILDING FIBERS AFFECT HAIR GROWTH?

HOW DO I MAKE MY HAIRLINE LOOK NATURAL?

DO I NEED TO USE TOPPIK FIBERHOLD SPRAY?

MY SPRAY APPLICATOR STOPPED WORKING. WHAT SHOULD I DO?

HOW LONG WILL A BOTTLE OF TOPPIK HAIR BUILDING FIBERS LAST?

CAN I MIX DIFFERENT COLOURS OF TOPPIK HAIR BUILDING FIBERS?

WHICH COLOURS SHOULD I USE FOR SALT & PEPPER / PLATINUM / STRAWBERRY BLONDE?

DOES TOPPIK ROOT VOLUMIZING SPRAY WORK ON ALL HAIR COLOURS AND TEXTURES?

IS TOPPIK ROOT VOLUMIZING SPRAY SAFE FOR AIRPLANE TRAVEL?

DOES TOPPIK ROOT VOLUMIZING SPRAY HAVE A SCENT?

HOW OFTEN SHOULD I USE TOPPIK ROOT VOLUMIZING SPRAY?

WHAT HAPPENS IF I EXERCISE WITH THIS PRODUCT IN MY HAIR?

DOES TOPPIK ROOT VOLUMIZING SPRAY COME IN DIFFERENT COLOURS?

DO I APPLY TOPPIK ROOT VOLUMIZING SPRAY BEFORE OR AFTER I APPLY TOPPIK HAIR BUILDING FIBERS?

WHY ARE MY HAIR TOPPIK FIBERS MOVING?

WHAT HAPPENS TO MAKE TOPPIK CLUMP TOGETHER?

HOW LONG CAN I GO WITHOUT SHAMPOOING/HOW LONG WILL THE TOPPIK FIBERS STAY IN?

CAN I USE TOPPIK WHILE TAKING OTHER MEDICATIONS?

IF I AM BALD CAN I USE TOPPIK?

DOES TOPPIK WORK ON ETHNIC HAIR?

CAN I GO SWIMMING WHILE USING TOPPIK?

WILL TOPPIK REGROW MY HAIR?

WILL TOPPIK COME OFF MY CLOTHES/PILLOWS/ETC.?

WILL TOPPIK INCREASE MY HAIR LOSS?

WHAT IS THE FIBERHOLD SPRAY USED FOR?

HOW LONG CAN I EXPECT ONE BOTTLE TO LAST?

WHICH COLOURS SHOULD I USE FOR SALT & PEPPER / PLATINUM / STRAWBERRY BLONDE?

Colored Hair Thickener

IF IT BEGINS TO RAIN, WILL COLORED HAIR THICKENER STAY IN MY HAIR?

DOES COLORED HAIR THICKENER AFFECT HAIR GROWTH?

HOW LONG DOES IT STAY IN THE HAIR?

WHAT DO I DO IF THE SPRAY NOZZLE GETS CLOGGED?

General

HOW DOES THE 30-DAY MONEY BACK GUARANTEE POLICY WORK?

HOW DO I PROCESS A RETURN?

HOW DO I CANCEL AN ORDER?

DO YOU SHIP INTERNATIONALLY?

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

ARE TOPPIK SALES AND PROMOTIONS ELIGIBLE TO ALL CUSTOMERS?

WHAT DO I DO IF THE SPRAY NOZZLE GETS CLOGGED?

CAN I PLACE AN ORDER THE PHONE?

I'M INTERESTED IN OFFERING TOPPIK PRODUCTS IN MY SALON, DO YOU HAVE A WHOLESALE PROGRAM?

CAN I SEND PART OF MY ORDER TO A DIFFERENT ADDRESS?

CAN I USE MORE THAN ONE COUPON?

AUTO-SHIP SUBSCRIPTION PROGRAM

HOW DO I EDIT OR CANCEL MY SUBSCRIPTION?

WHEN WILL I BE CHARGED?

CAN I CANCEL AN UPCOMING SUBSCRIPTION DELIVERY?

HOW DO OTHER PROMOTIONS AND DISCOUNTS WORK WITH MY TOPPIKCANADA SUBSCRIPTION?

Gift Cards

HOW CAN I BUY A GIFT CARD?

HOW CAN I PAY WITH A GIFT CARD?